Job Advert - 3rd Line IT Support Engineer
We're Hiring: 3rd Line IT Support Engineer
Location: Chertsey
Salary Range: £0 to £0 per annum
About Us
We are recruiting on behalf of a leading technology company based in Chertsey. Our client brings innovation, cutting-edge solutions, and exceptional customer service to various industries across the globe. With a focus on growth and progression, our client is committed to offering a supportive and dynamic work environment for their employees.
Job Description
We are seeking a skilled and experienced 3rd Line IT Support Engineer to join our client's team in Chertsey. As a 3rd Line Support Engineer, you will be responsible for providing technical expertise and guidance to both internal teams and external clients. Your strong troubleshooting skills and deep understanding of IT systems will play a critical role in resolving complex issues and ensuring optimal system performance.
Key Responsibilities:
- Provide 3rd line support for IT infrastructure, including networks, servers, and applications.
- Diagnose and resolve technical issues escalated from lower support tiers.
- Work closely with stakeholders to define and implement IT solutions that meet business requirements.
- Collaborate with the wider IT team to maintain and upgrade existing systems and infrastructure.
- Document and update technical procedures, processes, and best practices.
- Conduct system audits and make proactive recommendations for improvement.
- Keep up-to-date with the latest industry trends and technologies.
Requirements:
- Proven experience as a 3rd Line Support Engineer or similar role.
- Strong knowledge of Windows Server, Active Directory, and Exchange Server.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Excellent understanding of networking protocols, including TCP/IP, DNS, and DHCP.
- Ability to troubleshoot and resolve complex IT issues effectively.
- Experience with backup and disaster recovery solutions.
- Strong communication and interpersonal skills.
- Relevant IT certifications (e.g., MCSE, CCNA) are desirable.
If you are a highly motivated individual with a passion for IT and problem-solving, this is an excellent opportunity to join a dynamic and supportive team. Apply now to be considered for this 3rd Line IT Support Engineer position based in Chertsey and take the next step in your career with a leading technology company.
For more information about this role please apply, or email Rob Lang on rlang@pg-rec.com who will be able to provide more details on the opportunity.
Many thanks, Premier Group